Alfa Medicare Hospital is committed to safeguarding the information you provide us. Our practices adhere to various regulatory legislations, including:
This "Terms and Conditions" document applies to the collection, storage, processing, disclosure, and transfer of your Personal Information when you use the Alfa Medicare website at www.alfamedicare.com for any information or services.

 

 1. Access

We collect Your Personal Information directly from You, from third parties, and automatically through Our Website. This Personal Information may include details such as the type of device You are using, the time of Your website access, Your IP address, and other information.
You have the ability to access the Personal Information shared with us. Additionally, you can choose to share additional Personal Information with us or modify your personal data by contacting us at the email address.

2. Consent

By selecting the Opt-In option on the Website and subsequently providing Us with Your personal information or using Alfa Medicare Hospital services, you are freely consenting to the collection, storage, processing, disclosure, and transfer of Your Personal Information in accordance with the provisions of this terms and conditions and any amendments thereof. You acknowledge that you are providing Your Personal Information voluntarily and with a clear understanding of how it will be used. You also understand that, if provided wrongfully, we shall not be liable for any loss incurred by you.
We will only share personal information outside of Alfa Medicare Hospital with your explicit consent, especially sensitive personal information.

 

3. Control over Your Personal Information

You can withdraw your consent by communicating this to us in writing via email. It's important to note that withdrawing consent may impact our ability to provide certain services.

4. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without limiting your rights. We will always indicate the date of the most recent changes and provide access to archived versions for your reference. Significant changes will be prominently announced, including email notifications for certain services.

5. Personal Information Collected

The types of information collected about You include but are not limited to:

- Patient/Caregiver/Doctor/Health Care Professional Name
- Birth date/age
- Gender
- Address (including country and pin/postal code)
- Phone number/mobile number
- Email address
- Physical, physiological, and mental health conditions
- Personal medical records and history
- Valid financial information during product/service purchase or online payment
- Login ID and password
- User details at registration or afterwards
- Biometrics data
- Genetic Data
- Transgender Status
- Sexual orientation

6. How We Collect Personal Information

We collect your Personal Information through various methods, including but not limited to:
- Filling out the patient registration form
- Providing details to an Alfa Medicare Hospital Health Care Professional or Alfa Medicare representative
- Registration on Our Website
- Providing Your Personal Information during the course of receiving services
- Using the features on Our Website

7. Use of Personal Information

Your Personal Information may be used for various purposes, including but not limited to:
- Providing effective Services
- Operating and improving the Website and/or our Services
- Conducting studies, research, and analysis to enhance our information, services, and technologies
- Contacting you for appointments, technical issues, payment reminders, deals, offers, and other announcements
- Building your profile on the Website
- Responding to legal processes and investigations
- Aggregating Personal Information for research, statistical analysis, and business intelligence purposes

8. Sharing and Transferring of Personal Information

Upon your consent, we may exchange, transfer, share, or part with Your Personal Information across borders and to any other countries across the world. This may involve Cloud Service Providers, Our affiliates/agents, third-party service providers, partners, banks, financial institutions, or any other entities. Some of these countries may not have data protection laws as stringent as your own. However, we will place contractual obligations on the transferee to adhere to the provisions of this Privacy Policy.

9. Use of Cookies

We may store temporary or permanent 'cookies' on your computer. You can configure your computer's browser to alert you when we attempt to send you a cookie and choose to accept or refuse it. Disabling cookies may limit your use of certain Website features. We may allow authorized third parties to place or recognize unique cookies for displaying advertisements or optimizing services. Please note that we do not store personally identifiable information in cookies and do not control external sites' use of cookies.

10. Security

We employ reasonable security practices and procedures, including role-based access, password protection, and encryption, to ensure the security of the Personal Information collected. Access to your Personal Information is restricted to authorized personnel on a need-to-know basis. However, while we take reasonable steps to secure information, we acknowledge that the internet is not entirely secure, and we cannot provide absolute assurance regarding the security of Your Personal Information.

11. Third-Party References and Links

Your interactions with us may include references to third parties, fiduciaries, and links to third-party websites. These references and links do not imply endorsement by Alfa Medicare Hospital. Third parties and third-party websites operate under their terms and conditions, and we do not make representations regarding their availability, performance, or privacy practices. We are not responsible for the content, terms of use, privacy policies, or practices of these third-party websites.

12. Rectification/Correction of Personal Information

If you need to update or correct your Personal Information, you may send updates and corrections to our mail.